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Reveilove complaints

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1109 East San Augustine Street
Deer Park, TX 77536 | Get Directions

(281) 954-1103

https://www.reveilove.com/

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Total Amount in Dispute:
$225.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

3 complaints against Reveilove closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
3	Unanswered

3 complaints against Reveilove

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3/2/2023

RESPONSE: Complaint was not answered Amount in Dispute: $71.06 Amount Settled: $0.00

Customer Complaint

2/6/2023

I ordered a treadmill in Dec 2022. Never got it funds was collected from my bank account. I have attempted to contact them with no luck or responses. I do not have PayPal, which somehow they processed payment with my bank. I am disabled and was robbed of my funds. SOMEONE PLEASE HELP ME!!! I did file claim with my bank but nothing can be done because the thief's processed it thru PayPal. I DO NOT HAVE PAYPAL NOR USE PAYPAL!!! They have frauded a lot of people out they money. They need burn in hell taking advantage of people!!!!!! Resolution Sought After they refund my 71.06 plus for emotional stress. THEY NEED TO SHUT DOWN AND BURN IN HELL.

12/27/2022

RESPONSE: Complaint was not answered Amount in Dispute: $78.47 Amount Settled: $0.00

Customer Complaint

12/1/2022

I ordered a fireplace,tv stand from this company and I never received the product it was delivered to Puerto Rico, I live in Missouri! I have contacted the company multiple times to get my money refunded and I have also requested my money back from chime and chime denied crediting back my account and there is no response from the company. Upon further investigation the phone number on the site is not a working number, and the address listed on their site is a home a not a place of business. Also if you review this company which i did not do, which. I should have says they scam hundred of people doing the same thing as they done to myself. I can send photos of where the product was delivered I can provide proof that I put my address, I can also show proof of looking up the address listed I can give you the number and you can call and get the same response as I did of it not being a working number. I can also send screen shots of reviews. Resolution Sought Give me back money and this company site to be shut down so others do not get scammed like myself and many others

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