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Ricci Law Firm Injury Lawyers complaints

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2221 Stantonsburg Road
Greenville, NC 27834 | Get Directions

(252) 777-2222

http://www.riccilawnc.com

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Total Amount in Dispute:
$300.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Ricci Law Firm Injury Lawyers closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Ricci Law Firm Injury Lawyers

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6/2/2024

RESPONSE: Complaint was not answered Amount in Dispute: $300.00 Amount Settled: $0.00

Customer Complaint

5/7/2024

I was in a bad car accident back in 2021 Brian RICCI told me that he was only going to give me 3,800 dollars for my car accident case then I told him that he was screwing me over on my car accident money, so then he said I will give you an EXTRA 1,000 dollars take it or leave, so I had no choice but to take it, but when someone offers you extra money that means that they have stole from you just thinking about it for a minute and I think Brian RICCI had done this to thousands of his clients not just me his law firm needs to be under investigation like ASAP for stealing from his clients car accident because deep down in my heart I know my car accident case was worth way more than 3,800 dollars and a extra 1,000 dollars please investigate against law firm because I really think he's stealing money from his clients. Resolution Sought I really would like to know how much money he made off of my car accident case so he won't do this to anyone else alpha again.

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