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Riley Mobile Home Park complaints

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307 West Taque Street
Greenfield, IN 46140 | Get Directions

(317) 586-1565

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Riley Mobile Home Park closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Riley Mobile Home Park

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10/12/2021

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

7/15/2021

In the mobile home park which I live it's always been a standing agreement that water sewage and trash is included in our lot rent. Last Friday July 9th we got a notice stating that the property manager was going to be putting in individual meters to sub meter us from the city utilities. It's a violation of our contract and agreement. Also our property manager by law since she runs a mobile home park has to be a licensed realtor, and she is not. These complaints need to be taken care of as soon as possible. Many homeowners are suffering at the hands of this property Management group and just write communities out of Chicago Illinois Resolution Sought Require the property Management group to continue with the agreement going forth or come up with a new agreement and hand out to see if people agree with it or not.

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