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Robbie Davis Motorsports complaints

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112 Louisville Avenue
Monroe, LA 71201 | Get Directions

(318) 582-5445

https://www.rd-motorsports.net...

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Total Amount in Dispute:
$8,700.00

Total Amount Settled:
$0.00

Complaint Experience

50%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, some complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Complaint Closing Statistics

2 complaints against Robbie Davis Motorsports closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
2	Refuse to adjust, relying on terms of agreement
0	Unanswered

2 complaints against Robbie Davis Motorsports

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5/8/2024

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $5,700.00 Amount Settled: $0.00

Customer Complaint

4/5/2024

Purchase a car that was previously missing a motor mount which cause the motor to fall out onto the tire rod and fractured it making the car useless. Only had the car 2 days Resolution Sought Refund my money are replace car.

Company Response

4/26/2024

Vehicle would have not been driven without motor mount. Driver was sent to pick up the car and found it had been in some type of impact or driven off road. Car had clean car fax and no previous damage. We gave BCA the car fax report and photos.

5/12/2024

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $3,000.00 Amount Settled: $0.00

Customer Complaint

4/4/2024

Robbie Davis is A used car salesman who sell cars with mechanical issues to thr Public with out warning them.its mechanic special with cars that's not running correctly he is turning the check engine light off people purchase cash cars in the vehicle break down immediately after purchase Resolution Sought Please investigate this matter it's several cars on the car lot not driving correctly the car I purchase broke down same day of purchase just help the people who is suffering from his bad actions of being a business owner

Company Response

4/26/2024

Customer test drove vehicle and it was running to expectation at time of purchase. Customer refused mechanic to look at vehicle. She severely harrassed customers and staff causing police to become involved. Currently in an active civil suit.

Customer Rebuttal

4/29/2024

I have several videos of you refusing to fix the vehicle several videos of the mechanic saying he haven't spoken to you will not communicate with him or his team. ALL you do is lie In sell junk cars to several people over the years for once in this life time learn to be honest you have did anything but told lies you have not tried to do anything to help.

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