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Rolfe, Robert A Law Offices complaints

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619 South State Street
Lamoni, IA 50140-1716 | Get Directions

(641) 784-6973

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Total Amount in Dispute:
$1,500.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Rolfe, Robert A Law Offices closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Rolfe, Robert A Law Offices

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9/28/2021

RESPONSE: Complaint was not answered Amount in Dispute: $1,500.00 Amount Settled: $0.00

Customer Complaint

9/2/2021

THIS MAN ASK ME FIR 1500$ for bail review while he was collecting legal aid from me NOW IM FIGHTING A CASE BY MYSELF BECAUSE THIS DIRTY EVIL LAWYER AND NOW WONT GIVE ME BACK MY ORIGINAL DISCLOSURE!! You should be fired ! You didn't even show up to my court date ! He had a judge get people to call him because he hung up on me for him missing my court date ! He didn't even read my disclosure' he was to bizzy speaking with the judge about my X boyfriends case and trying to tell me go do 9 months in jail for 2 males chasing me and my niece !! UR DISGUSTING PERSON ! Crooked you should be fired! Resolution Sought I WANT MY DISCLOSURE BACK I HAVE TRIAL AND YOU GAVE ME A CD WITH NOTHING ON it! It's not the same statements I seen on this CD ' the system is trying to play me for stupid right now!!

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