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7526 East Lockwood Drive
Mesa, AZ 85207
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(480) 488-1152

http://www.romcoroofing.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Romco Roofing closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Romco Roofing

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12/28/2021

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

12/2/2021

I had my roof replaced by fore said company. I feel like the job was rushed gutters were to be taken down and any damaged wood was to be replace this was not done. There is a part of roof where warped wood was put in and roof bugles up when raining this will be big issue. I paid bill in good faith believing I would get the job done properly. I don't feel I should have to pay expense of repairing faulty and incompetent work have been trying to get fore said company to fix their mistake they came once, repaired it or so it seemed a week or so later the so called repair bulged. I had a hard time with this company from the start I had to contact company after the received a large check from me the whole process with this company has been stressful and they made mistakes that they don't seem to want to fix I have sent emails with pictures and texts often I got late or no response my latest was several days ago and no response it is my feeling that this company is ripping me off. I have been dealing with this company since August 29th I paid 7000.00 on sept first I was told once check cleared my job would be scheduled. I waited 16 days and had to inquire about that, I got no response until I said I know check cleared....and that's the attitude that I had to deal with every time I had to contact them. I also had a hard time getting company here to do repair in the first place. The roof should have been done without issues and when the mistake it should have been repaired properly Resolution Sought I would like the company to fix repair properly or pay for a reputable company to do the proper repair which should have been done in first place

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