Rooms To Go (Headquarters) reviews

Hire better people that do not discriminate against anyone.

The location is: 4404 Legendary Dr. Ste. A Destin FL 32541 (850) 460-3146. On 05/26/21 my family visited the store with the intention of purchasing living room furniture. At no time were we assisted by a sales representative and we were in the store for a least 30 minutes. This was totally ridiculous so we decided to leave. On the way out we approached a rep asking if we were being ignored because we were black. Of course we were told no, however it was obvious no one wanted to help us. There was 4 reps sitting around doing nothing the whole time we were there. I feel that the management at the store needs to do a better job training their people in customer service and especially classes on diversity & understanding other cultures. Also, always assist ANYONE that walks thru their doors. I felt uncomfortable and very disappointed in the staff behavior.

I never notified about my delivery as stated.

I made an online purchase on April 29, 2021. I was told on Friday May 7,2021 when i called, that my order would not be delivered until Monday May 10, 2021. and that i would get a notification when my order would be here. So i went out of town Friday and I got a call from my neighbor telling me i got a package delivered today, but i never got a notifications. If my neighbor wouldn't have called me, my package would have been outside my door all day. i texted you on line, and was lied to telling me that you didn't have my email address, when i know you did because when i purchased my item i got an email.