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Rosie Gambling Casino complaints

1996 Power Plant Parkway
Hampton , VA 23666
| Get Directions

(804) 557-5600

http://rosiesgaming.com/hampto...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against Rosie Gambling Casino closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
1 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against Rosie Gambling Casino

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3/8/2022

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

1/26/2022

They ban me from casino because they said I cash in a row ivjet that wasn't mines. So now they want me pay it back or I can't come in casino in Hampton va Resolution Sought Don't ban me from casino

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Company Response

2/24/2022

The referenced complaint made is due to being banned from our business and she wants us to lift the ban. The ban was issued due a violation of company policy. Therefore, until she is able to comply with our policies and code of conduct, we will not be able to lift the ban.

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