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Rossetta Enterprises LLC complaints

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1256 West Lathrop Road #1007
Manteca, CA 95336 | Get Directions

(888) 296-9608

http://www.kidsgearshoppe.com

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Total Amount in Dispute:
$88.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Rossetta Enterprises LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Rossetta Enterprises LLC

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4/25/2024

RESPONSE: Complaint was not answered Amount in Dispute: $87.73 Amount Settled: $0.00

Customer Complaint

4/1/2024

This sit that I've never visited or even heard of just charged me 87.73. I've never heard of the company or even went to this site. Now I am without money that was for groceries. This company is definitely scamming. I was asleep all morning so how could I have made a purchase. I only got up to put a Walmart delivery in but couldn't because this company took money from my account. I am livid and had to cancel my card because they have my info. Even though I requested a new card they still took my money from account and I want it refunded IMMEDIATELY Resolution Sought REFUND MY STOLEN MONEY, IMMEDIATELY!

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