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Route 106 Motors complaints

569 West Street
East Bridgewater, MA 02333
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(508) 378-9811

http://www.route106motors.com

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Total Amount in Dispute:
$7,200.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against Route 106 Motors closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
1 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against Route 106 Motors

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12/28/2021

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $7,200.00 Amount Settled: $0.00

Customer Complaint

12/13/2021

Route 106 Motors willingly sold me a motor vehicle with a engine malfunction which will not pass states inspection and refuses to find a replacement motor vehicle. Route 106 Motors also is refusing to return my original payment of the motor vehicle I purchased from them. Resolution Sought To find a replacement motor vehicle as they alleged they would do.

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Company Response

12/15/2021

in response to consumer. we offered money back less mileage and customer refused offer there are approximately 15,000 miles driven sinnce time of sold vehicle which had on it at time of delivery in which the car was sold . we have exhausted all attempts to satisfy customer also offering money back for repair. customer was verbally abusive and threating inside the office , creating a disturbing and uncomfortable situation thank you art, manager for rt 106 motors

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