Find a reputable business?

Complaints and Resolutions

Royal Ammo complaints

Read Complaints File Complaint View Full Report

815 E Elk Avenue
Glendale, CA 91205-1836 | Get Directions

(818) 548-8807

http://www.royalammoshop.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$65.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Royal Ammo closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Royal Ammo

Sort by

10/7/2021

RESPONSE: Complaint was not answered Amount in Dispute: $65.04 Amount Settled: $0.00

Customer Complaint

9/13/2021

I placed an order on https://royalammoshop.com/shop/ yesterday for ammo. They had me pay $50 plus $10 shipping through PayPal "friends and family" stating that PayPal doesn't like dealing with anything gun related. I also incurred a fee of $5.04 in doing so. This morning I get a text message saying I need to pay another $70 for "refundable insurance" to ship. There was absolutely no indication of this need anywhere up front or on the website. I paid for my order to be shipped. That was the $10 shipping. I either want my order shipped now with a legit tracking number or I want all of my money back including the fee of $5.04. Resolution Sought Make them ship my order with full legit tracking number or issue immediate refund of $65.04

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile