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Rural King complaints

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4216 Dewitt Avenue
Mattoon, IL 61938 | Get Directions

(844) 754-8671

https://www.rkguns.com

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Total Amount in Dispute:
$287.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Rural King closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Rural King

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1/11/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

12/16/2021

Real King stated that they no longer offer a lifetime warranty on their jeans. But I purchased my jeans while there was a lifetime warranty on them they will not honor it Resolution Sought I would like them to continue honoring their warranty

10/11/2021

RESPONSE: Complaint was not answered Amount in Dispute: $287.00 Amount Settled: $0.00

Customer Complaint

9/15/2021

I am filing a complaint against them because they owe me money and I want interest in card against this company I'm trying to file a complaint against them and put bad credit on them screw them Resolution Sought I want to put their asses in bad credit they owe me and they will not give me my money I'm falling when I want them on bad credit there were credit report I want to be shown up on it

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