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Saber Acceptance Finance complaints

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12718 East 55th Street
Tulsa, OK 74146 | Get Directions

(918) 622-7333

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Total Amount in Dispute:
$3,750.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Saber Acceptance Finance closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Saber Acceptance Finance

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4/1/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

3/6/2024

This place is a scam.! Took my car in for repairs and they told me that I took my tracker out back in June of 2023. There was no tracker in the car to my knowledge. They let me pay 10K out of 16K just to take the car back. Keep in mind, even when I had late payments we were able to work it out. However, after my fuel pump goes out once, they claim to fix it and didn't. Then I had the car towed to corporate. They say "THAT WAS THE POINT" where they discovered it was missing. They literally failed to fix my car, kept my amplifier and aftermarket radio, and now they want to keep the car because they are saying I removed a tracker.. I DIDNT EVEN KNOW IT HAD ONE! Nor would I have any knowledge. Looking at google reviews, this seems to be a recurring issue. Resolution Sought I would like them to be held liable. No repo on my credit and to give me my car back.! They are a scam and they are rude and racist. I would also like to follow up and press charges on the company for false accusations and misrepresentation of my character

12/25/2023

RESPONSE: Complaint was not answered Amount in Dispute: $3,750.00 Amount Settled: $0.00

Customer Complaint

11/29/2023

Had an garnishment on vehicle, and had been paid off completed and released in 2020/2021. However, it is showing up still on my credit bureau as being unresolved, with more than 180 past due and a balance. Have contacted Saber ..their response is not our problem. This is the 2nd time have contacted them, and nothing resolved. Credit bureau states report only what was reported to them from creditor. Resolution Sought Want someone other than Scott from Saber to see if this can be corrected. This is the 2nd time this has been addressed, with no recourse. It has dropped my scores, and has affected my insurance, and ability to purchase other items

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