Find a reputable business?

Complaints and Resolutions

Salisbury Auto Salvage complaints

Read Complaints File Complaint View Full Report

288 Pumpkin Center Drive
Clay, WV 25043 | Get Directions

(304) 587-2031

http://www.salisburyautosalvag...

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$500.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Salisbury Auto Salvage closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Salisbury Auto Salvage

Sort by

6/13/2022

RESPONSE: Complaint was not answered Amount in Dispute: $500.00 Amount Settled: $0.00

Customer Complaint

5/18/2022

I bought and paid for a Chrysler 300 to put together as my daily driver and it was sold a car for $500. Then only handed an old bill of sale between two individuals that was not printed on the title as the owner and the Indiana title given to me wasn't titled to the actual owner is actually a fake title the fraudulent and have tried multiple times to acquire a bill of sale or a receipt from this company only resorting and threats of trespassing and having the law enforcement hold on me. All all I want is a receipt of my $500 purchase then they refuse to supply one so that I have proof I have purchased this car so that way I can legally title it and prove that it isn't a stolen vehicle as of right now I have no reason to not believe they have sold me a stolen vehicle without that bill of sale or receipt. Resolution Sought Supply me with a receipt for my $500 or a bill of sale stating I bought the car as is four parts no title issued for $500 worded exactly as stated in this statement.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile