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Same Day Road Test complaints

9139 Cadieux Road Suite 2
Detroit , MI 48224
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(313) 882-2009

https://samedayroadtest.com/

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Total Amount in Dispute:
$115.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against Same Day Road Test closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
1 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against Same Day Road Test

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5/4/2025

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $115.00 Amount Settled: $0.00

Customer Complaint

4/4/2025

I was a bit hesitant to schedule my road test here after reading the reviews and hearing what my friends had to say. Since this place was local, I thought I'd give it a try; it was a waste of money and a big mistake. Though I expected this based on what my friend told me, Kynyeta was very rude and spoke to me in a condescending tone, as if I were slow. She failed me because "I didn't look around enough and my eyes were only focused on the road in front of me." Throughout the entire test, I consistently checked my blind spots and ensured the road was completely clear before making turns. Though that seems like a very strange reason to fail a driving test, she failed me anyway. When we were on the freeway, it was rush hour traffic. I was driving with the flow of traffic while maintaining a safe following distance from the car in front of me, yet Kynyeta kept telling me to speed up. I was going 49 in a 55 and was maybe 20 yards behind the car ahead. Throughout my test, I never once failed to maintain my lane, and I drove the speed limit the entire time unless traffic prevented me from doing so. Don't go here if you want to be treated with respect and avoid wasting your money. IF YOU WANT TO WASTE YOUR MONEY AND GET MISTREATED DURING YOUR ROAD TEST, GO HERE Resolution Sought I'd like the business to apologize for being rude and wrongfully failing me. I want the business to either give me my money back or to give me my license. This whole place seems like a shady scam for money. Everyone has told me they have failed over stupid reasons and had to keep paying money for the test so they can actually get their license

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Company Response

4/22/2025

The customer, Mr. Gurskey took a road test at our business on April 1, 2023 at 2pm. During his road test, Mr. Gurskey made multiple violations on the road test resulting in a fail. State autombole examiner, Kynyetta provided a standard Michigan Road Test to Mr. Gurskey. He did do well on the parking portion but still needs to practice more on turning as almost every turn was uncontrolled. He also had two violations with impeding traffic and he went 47 mph and 49 mph twice on the freeway while trying to do lane changes. He exceeded te points on the road test. I have spoken to Kynyetta and she said she was never rude to Mr. Gurskey but only gave him directions. Mr. Gurskey understood the reasoning for the failed road test but we believe his father who was not on the road test with the examiner and Mr. Gurskey at the time became upset that his son failed. The service was given to standard.

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