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Scordos Enterprise LLC (Spartan Labor) complaints

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4766 Broadview Road
Cleveland, OH 44109 | Get Directions

(216) 618-8007

http://www.facebook.com/profil...

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Total Amount in Dispute:
$250.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Scordos Enterprise LLC (Spartan Labor) closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Scordos Enterprise LLC (Spartan Labor)

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8/20/2023

RESPONSE: Complaint was not answered Amount in Dispute: $250.00 Amount Settled: $0.00

Customer Complaint

7/25/2023

I hired this company as movers. They require $250.00 deposit through Cash App, which I gave them. I kept getting the run around. I was told movers would be here 7/21/223 , between 10a - 12p. No one showed up. I texted the guy and he said they were running behind, it would be another hour. The hour past and he said they are getting the equipment and should arrive in about 30 minutes. I text him and told him I have to go to bank real quick. He text me and said the movers came but he lied because I had someone working outside all day and he said no one came by. Moving company swore he would send them today 7/22/2023, I would be the first move. He said 100 this would happen. I texted him a little after 8:00a asking if we're on schedule and he said they would arrive 10:00 - 10:30 for sure. 10:30 comes and no movers. I texted him and he never replied. Also called and texted managers number and nobody answered or has replied. I have several texts from the person I was dealing with. His name on PayPal is John Scordos, $Hereforyou808. telephone number 505-718-5073. Managers number is 216-618-8007. Please help me get my refund. Thank you, Resolution Sought Pay me my money and don't post an ad if you can't fulfill the order. I'm guessing I'm not the only one this has happened to.

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