SecureSpend reviews

Scam. Beware!!!!

Called to check my balance which was 298. Minutes later the card was used to pay some insurance company in Florida for 295. Similar situation reported by other people. Filed a dispute on the charge. Nothing.

I think someone should close down the whole d**** outfit.

I purchased a $50.00 prepaid Visa debit card off a rack of cards at walmart, thinking it was a safe to shop online without jeopardizing my bank account, I made a total of $25.00 in purchases , leaving $25.00 on the card. A couple of weeks went by and I decided to check the balance on the card to make sure I was correct in what I knew to be the right amount. When I checked I found someone had made a charge of $24.99 on my card leaving me with $0.01 balance. This card had never been out of my possession, yet someone had to know the card number , the expiration date and the security code on the bact and how exactly how much they could get leaving only one cent balance. I finally got to speak with a real person after countless calls and being cut off , transferred around , loosing connections and having to call back and go through the same thing again and agin. . When I did get to tell some my problem they told me I would have to file a dispute form and it may ta several weeks for them to review. They emailed me the form and filled it out and sent it back. After a couple of weeks I got a replacement card in the mail for $25.00 and a number to call to activate it. And that's where I am now. I've been on the phone and computer for about 4 hours listening to an automated voice machine , being told the numbers i read off my card was invalid, put on hold and had to suffer loud music and finally a young lady that kept arguing we me about having a form of some sorts and telling me she couldn't help me, that I would have to use the automated machine and I kept telling her it didn't work and finally she hung up. I tried one more time, went through whole process, listened to more loud music, some one finally came on , I told then what I needed and he said hold on just a minute and never came back. I may try again tomorrow but I'm afraid I'm just out of $25.00.