Select Portfolio Servicing, Inc. complaints

On February 7, 2025, I received a letter dated January 1, 2025, sent on February 4, 2025, stating my interest rate was increasing to 20 percent due to alleged missed mortgage payments. This is completely false because I have never missed a payment. For over a year, this company has tried to alter my monthly payment, falsely claiming I have not paid property taxes. I have payment arrangements with Harris County and Galena Park and have consistently paid. Despite this, they unilaterally paid the full tax amount, ignored my agreements, and never informed me. This is the second year they have done this. They have also tried to force an insurance provider on me despite my active policy. My original mortgage payment was 936 dollars and 33 cents, yet they now demand 3,187 dollars and 50 cents, falsely claiming I owe escrow, which was never part of my loan agreement. I have submitted documentation, sent multiple emails, and made weekly calls, yet they continue to ignore my concerns. They are violating my contract and imposing unfair terms. I demand an immediate investigation and resolution to restore my original mortgage terms. This company's predatory practices must be stopped. Resolution Sought I want the company to honor my original mortgage agreement, remove the unjustified interest rate increase, and correct the false escrow charges. They must acknowledge my valid property tax payments, stop imposing unnecessary insurance, and provide a fair resolution. I expect transparency, proper communication, and immediate corrective action to resolve these unfair practices.

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SPS servicing foreclosed on my family home without notice. My mother died and I am the executor of the estate . SPS servicing foreclosed on the house sending second mortgage statements like business as usual even after the house was sold at auction. No mortgage assistance was offered no certified letter was sent no notices at all I didn't find out the house was sold at auction until December 2023 when in fact it was sold at auction on October 10 2023. The reason I found out the house was sold at auction was because I began to get notices sent to my mother the house was being foreclosed on the first mortgage I went to the county clerk to find out some information due to the first mortgage being foreclosed on . I was not able to get any information on the first mortgage until I was done with probate assigning me as the executors of the estate by that time SPS servicing kept me along on the first mortgage foreclosure with up to 15 notices a day on the first mortgage foreclosure all the while they were really foreclosing on the second without any notice . So I know they new how to get ahold of me and notify me but instead over kill on the first mortgage foreclosure and none on the second . I feel it was a bait and switch because they cancelled the auction date on the first mortgage foreclosure and American title company paid the first mortgage current on December 20th 2023 . Well after the house was auctioned on the second mortgage to four corners housing LLC. Resolution Sought I would at least hope to get the surplus on the loans after they sell my family home.

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