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Shaka Tattoo complaints

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825 West 2nd Street
Owensboro , KY 42301 | Get Directions

(270) 240-3001

http://www.shaka-tattoo-owensb...

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Total Amount in Dispute:
$1,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Shaka Tattoo closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Shaka Tattoo

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8/25/2021

RESPONSE: Complaint was not answered Amount in Dispute: $1,000.00 Amount Settled: $0.00

Customer Complaint

7/30/2021

Paid upfront for a cover-up time is the essence made several trips to the shop for appointment. When I got there either the shop was closed no one was there or they were working on someone else. They have yet to finish the artwork putting all other cash clients Before me even though I already paid. When I tried to confront him about it he wouldn't answer the phone or return a message. Then they called me names and speculated things that were untrue slander so now I'd like to have this monstrosity removed from my arm. so therefore I would like shock a tattoo tattoo pay for that since they are the ones that made it so much worse and refuse to fix it in a reasonable amount of time Resolution Sought I would like the artwork to be finished and at least half my money to be returned I was promised one thing and I didn't get it whatsoever I had moon more than patient I want my money back and a cover-up for the work that he began and left looking stupid

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