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Shift with Erin Holland complaints

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13508 Van Nuys Blvd #4902
Pacoima, CA 91333-4902 | Get Directions

(888) 552-5408

http://www.shiftwitherin.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Shift with Erin Holland closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Shift with Erin Holland

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6/12/2023

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

1/9/2023

I am writing to report a possible fraudulent business. Last year I signed up for a fitness app for about $40. This January the company tried to charge my card $190 to renew. When I try to call and cancel or email them to cancel the subscription, I get returned email and the phone number is not working. Also, when I try to log in to the website, I get error messages. How can a company try to charge my card and not have a way to contact them? I have changed my card number so they cannot charge me, but I want to make sure that I am not responsible for any future billing, and I also do not want anyone else to go through this. Company says they are based out of San Diego, can someone look into this? Company is Shift with Erin Contact@shiftwithswift.com 415 W. G Street, San Diego 92101 888-552-5408 Resolution Sought I would like them to cancel my account.

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