Complaints for Showoff Custom, Inc. in Riverside, CA

9800 Indiana Avenue Suite 14
Riverside, CA 92503 | Get Directions

(951) 549-9404

http://www.showoffcustom.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Some complainants allege they receive incomplete orders or no orders at all. Other customers complain they return merchandise, and the company fails to issue credit for the return. Some complainants ordered custom motorcycle parts to build custom bikes, but complain the company failed to provide them with the paperwork necessary to register or obtain title. All complaints on file for this company are pending at this time. Most complainants also allege they have been unable to contact the company to arrange deliveries, request refunds, or make exchanges. All complaints remain unanswered.

Complaint Closing Statistics

0 complaints against Showoff Custom, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Showoff Custom, Inc. complaints