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Shows Tax Pros complaints

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35 E Gay Street #218
Columbus, OH 43215 | Get Directions

(614) 825-5599

http://www.showstaxpros.net

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Total Amount in Dispute:
$899.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Shows Tax Pros closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Shows Tax Pros

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3/20/2024

RESPONSE: Complaint was not answered Amount in Dispute: $899.00 Amount Settled: $0.00

Customer Complaint

2/23/2024

Jada Nicole Show is the person who claims to own this business. The website that's on Google says that the domain has not been taken yet and also says its open 24/7. She filed my taxes from my friend didn't even talk to me at all told my friend that she charges $700 and when my tax money got deposited she had taken an extra $899.00 !!!!! When I called her she was extremely rude said that she was not open yet and doesn't open until 11am and that she would call me back. I have not received my tax transcripts or anything!!!! Resolution Sought I want my $899.00 back!!!

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