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SidePrize, LLC complaints

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900 Old Roswell Lakes Parkway, Suite 310
Atlanta, GA 30076 | Get Directions

http://www.prizepicks.com

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Total Amount in Dispute:
$3,201.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

6 complaints against SidePrize, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
6	Unanswered

6 complaints against SidePrize, LLC

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5/7/2026

RESPONSE: Complaint was not answered Amount in Dispute: $930.00 Amount Settled: $0.00

Customer Complaint

4/13/2026

I placed a bet with prize picks and my bet won but the company won't pay me my winnings saying that I lost which the stats for the player I picked was wrong on there end and it's right all online I need help with that it's happened to people before me but you never believe something unless it happens to you Resolution Sought I would just like for the business to pay me my winnings that's all

7/17/2025

RESPONSE: Complaint was not answered Amount in Dispute: $90.00 Amount Settled: $0.00

Customer Complaint

6/20/2025

I deposited $10 to PrizePicks, played a fantasy entry, and won $90. They deactivated my account without cause and are refusing to release my winnings. This feels like fraud, and I am requesting an investigation into their practices in this state. Resolution Sought Full refund.

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