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Sightline complaints

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6750 Via Austi Parkway Suite 130
Las Vegas, NV 89119 | Get Directions

(702) 851-4747

http://www.playplusgo.com

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Total Amount in Dispute:
$350.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Sightline closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Sightline

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6/12/2023

RESPONSE: Complaint was not answered Amount in Dispute: $350.00 Amount Settled: $0.00

Customer Complaint

3/9/2023

So I gamble on an app called Playstar. Now they don't give you many options for you to be able to withdraw your winnings. Out of the three I chose playplus I created an account deposited funds on there so I could then deposit it from playplus to Playstar. That is the method in which they require you to do in order to have funds withdrawn from Playstar to playplus to then have it transferred to your bank account. Any how I have been trying to retrieve my money but it appears that it truly is impossible because of a heated discussion between me and a representative they closed my account so now I don't know where my funds are there isn't a number to call to speak with any one I just don't know what to do. Resolution Sought Just please give me my money that I won.

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