Complaints for Signatures Plus in Irvine, CA

220 Technology Drive Suite 110
Irvine, CA 92618 | Get Directions

(888) 245-2112

http://www.signaturesplus.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Some complainants allege the company fails to pay them for notary services performed on behalf of their company. Other complainants allege excessive delays in receiving commissions for performed services, or they experience difficulties contacting the company to resolve billing or payment disputes. In some cases, Notaries allege they had been waiting in excess of 90 days with no payment for the services performed.

The company responded in a few cases by eventually paying the complainants for their work. Some complainants were not satisfied with the responses and felt the time period that elapsed between the time services were performed, and the time they received their pay was unacceptable.

Complaint Closing Statistics

0 complaints against Signatures Plus closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Signatures Plus complaints