Find a reputable business?

Complaints and Resolutions

Signs By Rob complaints

Read Complaints File Complaint View Full Report

17634 108th Avenue SE
Renton, WA 98055 | Get Directions

(425) 793-9585

http://www.signsbyrob.net

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Signs By Rob closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
1	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Signs By Rob

Sort by

2/18/2024

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

2/8/2024

He is harassing me for money on something I didn't want so I didn't come and get it. He is telling me very rude things through email and threatening to send me to collections for something I never got cuz he couldn't make what I aske him to make. Resolution Sought Stop harassing me and leave me alone. I'm not paying for something he still has.

Company Response

2/11/2024

Real Estate agent approved draft by email and signs were made. Several attempts by email, phone call and QuickBooks with no response for payment or pick up. Day 60 collection letter sent, and customer then replies, "I don't want them".

Customer Rebuttal

2/12/2024

I gave him pictures of exactly how I wanted the signs and he should have said he could t make them the way I needed them instead of making something completely noy what I asked for

Company Final Response

2/14/2024

Real Estate agent approved artwork and is documented by email. Maybe she does but I don't work fro free

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile