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Siree Luxe, LLC complaints

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2389 Main Street Suite 100
Glastonbury, CT 06033 | Get Directions

(860) 797-6005

http://www.sireeluxe.com

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Total Amount in Dispute:
$117.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Complaint Closing Statistics

2 complaints against Siree Luxe, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
2	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

2 complaints against Siree Luxe, LLC

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6/2/2022

RESPONSE: Agreed to make an adjustment Amount in Dispute: $53.00 Amount Settled: $0.00

Customer Complaint

5/16/2022

I bought two items from this company and was charged for them. I made the order on March 9th and waited until April 1st to contact the company regarding my order. My email went unanswered and I commented on her social media page, and she blocked me and still did not answer my message or email. This person is stealing her customers money. Yes she is fulfilling a small amount of order, but she has numerous complaints on her pages and she blocks those people so that others wont see them. Resolution Sought I want to be refunded immediately or have my order sent asap! And her business should be red flagged as fraud.

Company Response

5/25/2022

Your order has been shipped by Usps. Tracking below: 420933139305510944101287356829

5/4/2022

RESPONSE: Agreed to make an adjustment Amount in Dispute: $64.00 Amount Settled: $0.00

Customer Complaint

5/2/2022

I ordered from this company on March 14, 2022. This company's website clearly states that processing times are between 1-14 business days. As of March 29,2022 I have not received my products. I asked for a refund and have been ignored. She emailed me on April22nd and told me she would ship my order on Monday April 25th. I never received a tracking number and she has since ignored my emails. Resolution Sought I would like a refund!!

Company Response

5/2/2022

Order has been shipped.

Customer Rebuttal

5/4/2022

My order has been shipped and should arrive on Saturday.

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