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Sizzlefish.com complaints

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PO Box 10
Ayden, NC 28513 | Get Directions

(833) 603-0888

http://www.sizzlefish.com

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Total Amount in Dispute:
$364.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Sizzlefish.com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Sizzlefish.com

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2/29/2024

RESPONSE: Complaint was not answered Amount in Dispute: $300.00 Amount Settled: $0.00

Customer Complaint

2/5/2024

I order king sale online. What O got was nothing like promised. Wrong. Color and terribly goldfish. Resolution Sought Refund

2/26/2024

RESPONSE: Complaint was not answered Amount in Dispute: $63.99 Amount Settled: $0.00

Customer Complaint

1/31/2024

I ordered crab legs on 01/19/24 and have not heard from the company or received any emails. It states in the confirmation that they will send an email letting me know about shipping. Total time for processing and shipping is supposedly to be 7-10 days. To this day I haven't received anything but the confirmation. I've tried calling several time, leaving voicemail. And I've sent emails to them requesting a call back. Still have t heard anything. The money was taken out of the bank within 12 hours. Resolution Sought I'd like them to ship the product that I paid for.

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