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SL Recovery, LLC complaints

542 Rountree Road
Charlotte, NC 28217
| Get Directions

(704) 527-4530

http://www.slrecoverync.com

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Total Amount in Dispute:
$515.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

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Complaint Closing Statistics

2 complaints against SL Recovery, LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
2 Unanswered

2 complaints against SL Recovery, LLC

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8/24/2023

RESPONSE: Complaint was not answered Amount in Dispute: $231.58 Amount Settled: $0.00

Customer Complaint

7/31/2023

So this is the third or fourth time I've had my car towed for no reason and then they tell me that the reason behind getting my car towed is illegal parking I've been at the same apartment complex for the past 4 years I've had my car for 4 years and to keep getting it towed and then pay $231 which is overpriced for what other tow companies are charging it's just ridiculous the reviews and the comments on the page for the company has nothing but negative reviews saying how the company is shady and slimy and they overcharge and if you're paying cards you get charged more than if you pay cash and nothing's been done I'm making this report before I found my civil suit and try to get them clothes down because running a company like that is just disrespectful it's insensitive and you're lying and charging people more money than they should have to pay and you can go look at the reviews yourself about the company it's a crappy behind company and they told the cars to a house that's the company it's inside a house that looks run down and that if the wind blows too hard that it's just not the whole house down I don't normally wish for businesses to be closed but SL recovery needs to be closed they need to be charged for overcharging people like you told the cars 5 mi not even 5 miles I think it's it takes 9 minutes for me to get to the place where they told my car to and you're charging me $231 unnecessary overpriced and the apartment complex say they can't do anything. Resolution Sought I would like my refund for all four times that my car has been towed. I would like for the company to be shut down when you're doing stuff like that it makes a bad name for your business you can send the employees to proper training because the owner Sean and his team have the nastiest attitude I literally got called a b*tch last night when he towed my car so they need some proper training or just close the whole damn place down that disrespectful nasty attitudes and don't care

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8/24/2023

RESPONSE: Complaint was not answered Amount in Dispute: $283.00 Amount Settled: $0.00

Customer Complaint

7/31/2023

Car was towed admirer forty five minutes. Went to tow lot to talk to towing company to explain that I've been parked there for 6 years. Placed a hidden sign in a spot saying the towed location. Towed car with out of state tags, promised a military discount then recanted discounted without informing consumer. As well as offered extremely horrendous customer service and exclaimed sincere disdain for military veterans. Combat veterans at that. Then proceeded to call myself and pregnant girlfriend overly offensive slurs. Resolution Sought Refund of money and suspension of service due to verbal usage and action to follow.

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