Slim Easy Pro complaints

Complaint Experience

N/A

BCA's Summary and Analysis:

We have received no complaints against this company.


Complainants allege false advertising, receipt of unwanted products, inabilty to cancel their auto ship program, and inability to obtain refunds for returned products. Most complainants allege they agreed to the free trial offer, but continued to receive shipments of unwanted products. Other customers complain the company fails to acknowledge cancellation requests, and fails to issue refunds on returned shipments. Other customers complain the product does not work as advertised. Most complainants also allege that disclosures regarding the terms and conditions of the offer are unclear, or they are unable to obtain RMA numbers to return products when attempting to cancel, or that when returning products, the company claims the products were never received. Others complain that although they are promised refunds, the company fails to send them.

The company responds to some complaints by agreeing to issue full or partial refunds, disputing allegations, or offering explanations or clarification of their policies, terms and conditions. Allegations of false advertising and incomplete disclosures are generally not addressed. Some complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

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Complaint Closing Statistics