Find a reputable business?

Complaints and Resolutions

Smart Capital LLC complaints

Read Complaints File Complaint View Full Report

50 Milk Street, 15th floor
Boston , MA 02109 | Get Directions

(617) 419-0408

http://www.smartcapitalmgmt.co...

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$395.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Smart Capital LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Smart Capital LLC

Sort by

4/8/2024

RESPONSE: Complaint was not answered Amount in Dispute: $395.00 Amount Settled: $0.00

Customer Complaint

3/13/2024

I was told by a man to use this website to get money from him and that it was a great broker for bitcoin. The site charged me for $250.00 as an activation fee and then turned around and said I had to pay $145.00 to receive my funds even though, they said they were no more payments after the first 250. So I paid the $145 today after they said I would get my withdrawal pin after I pay for the membership. They then send me an email talking about I need to pay $53 dollars now. ABSOLUTELY NOT! I have proof of everything and I am ready to send it if needed! Resolution Sought I want my money back! They are money hungry!

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile