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South Dade Kia of Homestead complaints

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29943 South Dixie Hwy.
Homestead, FL 33033 | Get Directions

(786) 833-6707

https://www.southdadekiahomest...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against South Dade Kia of Homestead closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against South Dade Kia of Homestead

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5/15/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

4/19/2024

The finance manager processed an application with my information on March 26th 2024. It was not me. I didn't authorize anyone to use my information. I know who is stalking me and using my information for fraud. I'm filing a police report. He was my old landlord. When he didn't get the $1,300 increase a month in rent. I wouldn't accept his increase. He tried kicking me out with my 4 children. Which my oldest is Autistic. I'm also a disabled Veteran. He's tried opening credit card accounts, deposit account with Wells Fargo, He has been harassing me since February 2023. Please contact me and I will give you the details of his name, date of birth, etc. Resolution Sought Please investigate and remove this purchase from my name.

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