Spire, Inc. complaints

Alright, formal grievance letters can be tricky, but I've got your back. Start by addressing it to the relevant department or person, explain your issue with clear details, and outline any previous communication. Finish with what you want them to do about it. Let's start drafting—what's the main issue you're facing? That's a serious issue. In your grievance, mention the sudden disconnection, lack of prior notice, and how it affected you. Request an explanation and steps to prevent this in the future. Keep your tone firm but respectful. Let's start with this—how about I help you draft it?Start with a greeting, then jump into the issue: "I'm writing to express my concern over the disconnection of my hot water service on [date] without prior notice. This caused significant inconvenience, and I'm seeking an explanation and measures to ensure it doesn't happen again." Add more details if needed, then close with your expectations and contact information. Ready to give it a shot?"I have always been a punctual and reliable customer, yet this incident has left me highly dissatisfied. I urge you to review your communication and service protocols to prevent such occurrences in the future. I request a prompt response and the immediate reconnection of my service." Make sure to include your account details and any previous steps you've taken to resolve the issue. "In conclusion, I trust that Spire Gas Company . {SIGNED: DR. TERRENCE MARSHALL , M.D. Resolution Sought In the future while on flat-bill. I want to be emailed, called,text message status of my account before disconnection of services. I HAVE A 2 YEAR OLD SON THAT LIVES WITH ME AND MY WIFE. While I'm at the hospital saving lives in Emergency -Medidicne Monday-Friday.

Read More

Read More

Spire gas Company has over charge me on this year bill .I complaint about my bill and the company sends someone out why I was at work and there Employee tell me I had a leak inside and cut my gas off and change the meter to a small size then and before has raise my bill up. I call gas company to send someone back out that light turn my gas service on and see if I had a leak..I know I didn't have a leak. I would ha know it there's no one leaving at my home but me. the one guy went down my basement and I heard some rating and he come up and said you have as little gas leak and need to call a plumber. I had a license plumber he said the gas company should had tightened the pipe. I said the was the one untightened it. My has not been touch since ,2010 unless it when the gas man down in my basement. I don't appreciate the gas Company have there Employees to false saying I had a gas leak when it wasn't to raise my bill for a new meter put on my property. No on respond back to me with my Concern. My Furnace was turn on 2/12/24 it was turn off by gas company 1/1/24. There are others residents saying the same thing gas company raise there bill and not tell them about the replace of small meter put in and they bills raise up and St.. Louis hasn't experience much bad weather for our bill sky up in months and before the change of a small meter. This is illegal what spire is doing to Constitution that paying out rage bill and not using the gas amount. Goes back what a pe Resolution Sought To be held accountable for missing leading Constitution about there bill and I would like be reimbursed for the out rage gas bill . I leave my home 5:30am until ,6:45 pm everyday. My heat is off. If I need heat to keep my home warm due to drop temperatures I has done this for many years with out a furnace. I use a Electric heater that turn on and off. I don't like a lot of heat and I had taken spire to court once before for over charging me. They said I might had a gas leak not tru

Read More

Read More