Find a reputable business?

Complaints and Resolutions

SplendidCredit.com complaints

Read Complaints File Complaint View Full Report

645 West 9th Street #110-605
Los Angeles, CA 90015 | Get Directions

(855) 683-7439

http://www.splendidcredit.com

Monday - Friday: 9am to 6pm PST

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$2,520.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

4 complaints against SplendidCredit.com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
4	Unanswered

4 complaints against SplendidCredit.com

Sort by

1/8/2024

RESPONSE: Complaint was not answered Amount in Dispute: $1,430.00 Amount Settled: $0.00

Customer Complaint

1/8/2024

Splendid credit owes me 1,430 dollars in back pay for my contractor services. They are 5 months delinquent in payments owed to me. They are very bad at responding to emails and inquiries about payments. They have been dragging their feet and giving me the run around for months. Very bad experience with them. Resolution Sought Just pay me what you owe me - $1,430.00.

11/23/2023

RESPONSE: Complaint was not answered Amount in Dispute: $500.00 Amount Settled: $0.00

Customer Complaint

10/30/2023

Not paid out for months, reached out close to 10 times and am getting replied of : "will take care of it today" but it never happens. Frustrated. Resolution Sought Get paid for everything I should get paid.

Load More Complaints

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile