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Standish Auto Care complaints

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129 Ossipee Trail West
Standish, ME 04084 | Get Directions

(207) 648-4413

https://www.standishautocare.c...

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Total Amount in Dispute:
$1,400.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Standish Auto Care closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Standish Auto Care

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8/8/2022

RESPONSE: Complaint was not answered Amount in Dispute: $1,400.00 Amount Settled: $0.00

Customer Complaint

7/13/2022

Four car repairs after a state inspection sticker and now my car is not even road safe. Tirod replace mental camshaft sensor repairs unnecessary wiring harnesses and unnecessary floor panel body rot repair cost now the vehicle wich had no check engine lights on has had nothing but diagnostic engine wiring camshaft sensor shifting idling stalling problems wich make a nice automobile now not even road legal at this point or would not pass state inspection after being stickered by Standish auto. The car needed a state inspection sticker had no me hani al issues whatsoever untill after the first repair because the mechanic broke the vehicle doing unessisary repairs that had nothing to do with the state inspection sticker. The car needed a flex pipe. Now it needs 1200 dollars supposedly for some other costly repair. This after I handed 1450.00 roughly for repairs. Last two months. $500. 00/$125.00/$179.00/$700.00+ Resolution Sought I would've liked for the repair shop to fix the car but everytime I bring it back in a week later for some other woerd car repair it ends up running much worse. My car ran like a nice maxima now it runs like a 1920 Ford modle t or some rat rod.

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