Complaints for Starving College Students in Huntington Beach, CA

20591 Goshawk Lane
Huntington Beach, CA 92646 | Get Directions

(714) 969-6683

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants generally allege that movers damage items, items were missing and that the company failed to pay claims. Some complainants stated that they were over-charged for the move. The company responded to one complaint by stating they claim no responsibility for the missing item. To another complaint the company said it would ship the missing boxes. The complaint remains unresolved as the complainant contends they only recived a box with two other boxes folded up inside. Many other complaints remain unanswered.

Complaint Closing Statistics

0 complaints against Starving College Students closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Starving College Students complaints