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Statebridge Company, LLC complaints

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5680 Greenwood Plaza Blvd. Suite 100
Greenwood Village, CO 80111 | Get Directions

(866) 466-3360

http://www.statebridgecompany....

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Total Amount in Dispute:
$6,750.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

4 complaints against Statebridge Company, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
4	Unanswered

4 complaints against Statebridge Company, LLC

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2/18/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

1/23/2024

Statebridge mortgage had written me that they had my loan. The problem is the company they claim who they got it from is Rocktop mortgage. I have never Heard of them and haven't did any business with them Statebridge has a very bad reviews at b.b.b Resolution Sought Stop trying to scam people like and other Seniors citizens out of their homes.

11/8/2023

RESPONSE: Complaint was not answered Amount in Dispute: $6,700.00 Amount Settled: $0.00

Customer Complaint

10/13/2023

We have never dealt with this company and they are trying to get us to pay them a lump sum or they will take our house . They do not own our mortgages we have proof of who holds the mortgage the person who we talked to will not tell us anything he is extremely rude. Resolution Sought Make people aware that they are not truthful and try to get money from people Beware check things out.

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