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Store Sweeps complaints

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212 North Bender Avenue #244
Humble, TX 77338 | Get Directions

(917) 272-0794

https://storesweeps.click/

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Total Amount in Dispute:
$378.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Store Sweeps closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Store Sweeps

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3/26/2024

RESPONSE: Complaint was not answered Amount in Dispute: $242.00 Amount Settled: $0.00

Customer Complaint

2/29/2024

These people are scamming people on Facebook you send them payments and they never send you what you're supposed to receive they put you off for weeks tell you to download this app and that app so that you can receive the money and send an email to this email I'm not the only one they're scamming people and cash app is telling me there's nothing they can do which I think is baloney especially when they're being reported for fraud and scamming Resolution Sought I would like for them to be investigated for scamming and fraud and I would love to get my money back the phone # they have on their FB is (989)455-4300 and their FB link. https://www.facebook.com/onyourphonecom?mibextid=ZbWKwL

9/10/2023

RESPONSE: Complaint was not answered Amount in Dispute: $136.00 Amount Settled: $0.00

Customer Complaint

7/18/2023

Riversweeps is a online game slot machine and I started playing with $10 and I one up to 136 they didn't want to cash me out because they said the cash app was down at the time it's been several weeks now I've said all the verification that they asked of me I sent an ID I sent birth certificate social security card a debit card my account and my routing number they close my account for One to begin with for some unknown reason I don't know why and I asked him why they close my account when they did open my account back up they had done took all my money off my account and they left me with a zero balance I did everything they asked me to I also they also asked me to send a video a selfie video of myself with a URL link and send it to them I've emailed them I still have all the text messages all the emails that I've sent to them and they also asked me yesterday I went and did another video they said that was the last thing they needed these people have been playing with me for the past three weeks about $136 that was mine they didn't give me anything come to find out my friend say she want $200 so they've been really doing this to everyone all I want is my money so this can be over and done with I'm emailing them every day I don't have nothing to give away and if it was something that they had given me I wouldn't even go into a go this far with the situation I was even thinking about I hadn't got so frustrated I was thinking about getting a lawyer about the situation. Resolution Sought Give me my money or shut them down there is several ppl saying the same thing going thru the same thing!! I know the odds of playing online game I also know I won my money because I started out with nothing and I put my own 10$ to start playing the game

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