Stormy Point Village complaints

We are writing to express our dissatisfaction and utter disbelief at the settlement offer of $24,267.93 that was presented by a Capital representative named Rhonda regarding the cancellation of our timeshare. We must say this offer is not only unacceptable but also completely absurd, considering that my family and I have only used the timeshare once. We have been attempting to cancel it for the past four years, during which we have been met with nothing but resistance and obstruction, making it unfathomable how this company justifies such an outrageous financial demand on a total balance of $42,827.01 for something that has brought us no joy or benefit, only constant frustration, and disappointment. We are also baffled by the lack of empathy and understanding from Capital about our situation and simply want to be free from this burden!! We absolutely cannot let this matter rest as it stands because our family deserves a fair and reasonable solution that not only acknowledges the limited use and prolonged cancellation attempts but also takes into account the emotional and financial distress this has caused us over the years. Capital needs to reassess this situation with a sense of urgency and provide an offer that truly reflects our circumstances and the hardships we have endured. We expect a prompt, compassionate, and satisfactory resolution to this issue, and I am looking forward to an immediate response, as this matter is of great concern to us and cannot be delayed. Resolution Sought We want Capital Vacations to close our account and provide us with reasonable options to do so.

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I have a timeshare ownership with Stormy Point Village, which is managed by Capital Vacations. In February, I received confirmation from Capital Vacations that they had canceled my timeshare contract with them. However, I still had a contract with Stormy Point Village. They gave me an email to reach out to for that contract, which I did. Following this email, I was given Janine Jilliland's information to contact at Capital Vacations to assist me. I have emailed her multiple times and called her. At this point, my emails and calls won't go through. The only conclusion I can come to is that I have been blocked. It is very frustrating that this is who Capital pointed me to reach out to for help in getting my Stormy Point contract canceled, but I can not get any response. This is even more reason for me to want to be rid of this ownership. Resolution Sought I want Capital Vacations to respond to me with information on cancelling my Stormy Point contract.

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I think the root of this problem is that I was told at the beginning that her name was Jilliland. I now realize it is Gilliland. She called me and has sent me the paperwork to close this out.

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