Find a reputable business?

Complaints and Resolutions

Straight One Ceramic complaints

Read Complaints File Complaint View Full Report

Bishop Street
Inman, SC 29349 | Get Directions

(864) 494-1372

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$1,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Straight One Ceramic closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Straight One Ceramic

Sort by

10/5/2022

RESPONSE: Complaint was not answered Amount in Dispute: $1,000.00 Amount Settled: $0.00

Customer Complaint

9/9/2022

The company come into my home and did a bathroom remodel and took the last payment of a Credit Card Check and told us that they was going to return and finish the Job on Saturday and Never showed back up to finish the job and took the last $1000.00. Left us with no shower, no toilet and no sink and did not finish the bathroom floor. We had contacted them, no response and texted and no response and when I did text her on a Monday no response. I called my credit card company to dispute the check they said we can not dispute the check. I want to let everybody to know about this company and she also put pictures of our bathroom on FaceBook saying the customers did not pay anything to them and that was a lie, This company needs to be stopped. Resolution Sought Return the $1000.00 because the job never got finished and she promised to finish the job when she got the $1000.00, She Bullied my husband into giving her the money promising that she would finish the job. She even signed a paper saying paid in full.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile