Find a reputable business?

Complaints and Resolutions

Structured Settlement complaints

Read Complaints File Complaint View Full Report

4300 East Sunset Road Suite D1
Henderson, NV 89014-2269 | Get Directions

(702) 213-4518

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$180.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Structured Settlement closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Structured Settlement

Sort by

1/25/2022

RESPONSE: Complaint was not answered Amount in Dispute: $180.00 Amount Settled: $0.00

Customer Complaint

12/30/2021

Yes I got a call today about a claim that had been fixed due to the fact my card and identity was stolen and now getting everything on track and being charged for a item I ain't ever seen ordered or even purchase it's a male enhancement a woman name Chelsie had called me saying I'm in debt of 180 dollar and wanted to make me feel dumb and if I'm a user when I had explained the problem with my card and identity being stolen she still question me and wanted me to pay for something I don't need want or agreed upon and this purchase was placed in Oct 20 2021 why didn't they contact me then if it so important to be honest I've been dealing with fraud mistaken identity and theft and I'm just trying to get my life back together from everything that's been happening please help me and give me a call thank you the company is structured settlement USA.com there address is 2764 north green valley Henderson NV 89014 fax number 855-916-6900 item name is king size male enhancement number to contact is 888-660-3313. Please help thank you and God bless. It was rude how I was trying to explain myself and they didn't even listen to me anything . Resolution Sought I would really like help and clearing my name I don't want to pay off someone else shit because they wanted to ruin my life bad enough I'm in negative in my account and getting help from my bank after they said not to worry and that who ever called is either a scam or someone trying get information.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile