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Stucky, Lauer & Young, LLP complaints

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127 West Berry Street #900
Fort Wayne, IN 46802-2368 | Get Directions

(260) 423-3525

https://www.legalfortwayne.com...

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Total Amount in Dispute:
$500.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Stucky, Lauer & Young, LLP closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Stucky, Lauer & Young, LLP

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12/17/2023

RESPONSE: Complaint was not answered Amount in Dispute: $500.00 Amount Settled: $0.00

Customer Complaint

11/21/2023

I hired Daniel Lauer on February 6, 2020 for a Estate case in Fort Wayne that is still going on. He never did what I ask him to do which was to remove Glennette Royal file charges against her for Breach of fiduciary duty, forgery and to No Avail. I fired him. So he sent to my new Attorney my payment but he left out a 500.00 payment that was sent to him. Resolution Sought I want my 500.00 back and show he was a bad Attorney. This case is still open 02D02-2204-ES-000019.

12/17/2023

RESPONSE: Complaint was not answered Amount in Dispute: $500.00 Amount Settled: $0.00

Customer Complaint

11/21/2023

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