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Stunning After 40 complaints

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10000 Santa Monica Blvd.
Laguna Beach, CA 90067 | Get Directions

(310) 602-6639

http://www.stunningafter40.com

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Total Amount in Dispute:
$70.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Stunning After 40 closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Stunning After 40

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4/9/2024

RESPONSE: Agreed to make an adjustment Amount in Dispute: $69.99 Amount Settled: $0.00

Customer Complaint

2/29/2024

They promised wright loss results for women suffering from menopause weight gain. They promised money back guarantee if not satisfied. After 5 weeks I gained 5 pounds, became puffier than usual and my joints ache more than ever. I asked for a refund and told them these symptoms and they blocked me. Resolution Sought I would like my refund.

Company Response

3/19/2024

Hello We apologize for the inconvenience. We've taken immediate action and issued a refund. Thank you for your patience and understanding. Best

Customer Rebuttal

4/4/2024

I have yet to receive my refund.

Company Final Response

4/5/2024

Hello, We have already issued a refund. No more refunds can be issued. Thank you for your patience and understanding.

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