Summer Machelle Studios complaints

Lacey, you did in fact use a racial slur in my studio during our last session. The context of the conversation was that you were telling me about your new job as a teacher. When I asked you how you were enjoying it you said, “it’s okay, I work at one of the more poorer schools. A lot of my students are black so they can be kind of rowdy, and I can’t stand how they go around calling each other [N word] all of the time.” Despite your extremely inappropriate comment, I finished your tattoo in it’s entirety and we completely our transaction. When you reached out to me to schedule another session, I politely declined to tattoo you again. My response to you was professional and kind. You then continued to harass me for said message, including threats to sue me. As regards to the touchup service, there was never a contract that we signed ever, not once. And definitely not one that ever said your tattoo included a free touchup. Also, touchups are not “around one hour of work”, that is an entirely false claim. Touchups can take as little as a couple of minutes, it varies greatly from one tattoo to the other. It is my right as a business owner to deny service to anyone. There is no reason to provide any sort of refund, as I’ve completed the service we agreed upon already.

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The tattoo was completed, in its entirety. There is quite literally photo evidence of it. Please by all means, go ahead and file your claim. I cannot say it more clearly to you, that, I don’t even know what you think you deserve compensation for. It’s very simple Lacey, you paid for a service, and that service was provided to you. A touchup session is not part of that service. As a business owner, I am using my right to deny you service, that doesn’t just mean you deserve money for that. End of story. I will no longer be responding to your nonsense.

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