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Sunblock Auto Tinting complaints

9220 Greenback Lane
Orangevale, CA 95662
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(916) 529-5624

http://www.sunblockwindowtinti...

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Total Amount in Dispute:
$300.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Sunblock Auto Tinting closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Sunblock Auto Tinting

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8/6/2023

RESPONSE: Complaint was not answered Amount in Dispute: $300.00 Amount Settled: $0.00

Customer Complaint

7/11/2023

Real World Honest Review. On a scale of 1-10. Sunblock auto tint is a 2 at best. I called and spoke with Moe in detail about my model 3, as the rear window is quite large. He said they can do it but it will have to be in 2 pieces if laser cut or 1 piece if it is hand cut. I said I would like the 1 piece hand cut he said no problem. this conversation was 20 minutes long as I was very clear about what I wanted. I drive 2 hours to get to sunblock auto tint . as I am very particular about who works on my car. I speak with Moe about the rear window. he assure me it's not a problem. they state the job will be 2 hours. I come back about a hour later and the are cutting the tint for the rear window in 2 pieces. we talk and Larry says they can NOT do it in 1 piece as the tint isn't wide enough. Disappointment !!! We agree to go with 2piece laser cut. But the edges together so the seam is minimal. Zero overlap!! Well 3.5 hours later. Finally they are done. YES YOU GUESSED IT. THE JOINT IS OVERLAPPED. BY 1-1.5". There's small bubbles in the tint. I proceed to tell Moe, Larry and Curley that we have a huge problem. Moe is disappears and I'm left with Larry and Curley to deal with. I tell them this is not acceptable and I can NOT in good conscience pay for something like this. Instead of working with me. They accuse me of trying to rip them off... I paid them because I could not stand their ignorance any longer. These 3 stooges will do whatever they want to your car. It's worse. Resolution Sought

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