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Sunflowerly complaints

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1942 Broadway Street Suite 314C
Boulder, CO 80302 | Get Directions

(707) 414-8978

http://www.sunflowerly.com

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Total Amount in Dispute:
$40.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Sunflowerly closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Sunflowerly

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3/17/2026

RESPONSE: Complaint was not answered Amount in Dispute: $40.00 Amount Settled: $0.00

Customer Complaint

2/19/2026

Back in Dec 2025 I was scrolling the Face Book when i came upon and ad from Sunflowerly. They can create a small 3D personalized biker plaques when you send in a picture of what you want created. Their advertisement is so deceiving and luring. Since Jan 2 when i received the product I was shocked of the deception they did. Again since Jan 2 I've been trying to contact them for a full refund but only get the standard response of "thank you for contacting us, were very busy but someone will get back to you". Ive sent 14 emails, 7 phone calls, and posted on FB 20 time about there response. Today is Feb 16 2026 and I only received one phone call from someone who seemed to be way to busy to listen to my complaint. What I ordered and paid for is in now way what I received based on their advertisement and promise at time of delivery. I have pictures to send but don't see an attachment button. The amount of money spent is not the issue, it's the deception which bothers me and possibly 100s if not thousand who fall for this ad. I challenge you to look them up on FB and see if what I'm telling you is correct and see if you come to the same conclusion. Please email me so I can send you the pics for further proof. Resolution Sought Money back with a response from the company and apology.

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