Complaints for Sunshine Interiors in Redondo Beach, CA

1618 Haynes Lane
Redondo Beach, CA 90278 | Get Directions

(310) 379-0127

http://www.blindssouthbay.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Customers generally are required to pay advance deposits on the orders in advance. Customers complain of long delays or non-delivery of ordered merchandise. Most complainants requested refunds. The company responded to one complaint by completing the job. All other complaints remain unanswered. Before agreeing to terms and conditions or paying any deposit amounts be sure to verify a company's background and request the company provide a past client list or verification of jobs performed.

Complaint Closing Statistics

0 complaints against Sunshine Interiors closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Sunshine Interiors complaints