Super Plumber North LLC reviews

Great Service!

Having read many negative reviews of Super Plumber North, I was apprehensive about what to expect when my LG dishwasher was scheduled to be delivered and installed by Costco. I even checked with their logistics department and asked if there was any other third-party contractor that could be sent. They said that Super Plumber was the only company they used. I was relieved when the senior installer, Angel, called me to let me know that he was going to arrive exactly when scheduled. He and his assistant showed up within 15 minutes, unloaded the new unit, and went to work dismantling and removing my 25 year-old GE. Angel also helped us locate the main water shut-off valve, which was hidden away in my basement. Within 45 minutes, my new dishwasher was installed and tested, the old broken one was carted away, and all of my anxiety over the bad reviews I had read was alleviated. Perhaps, the company has changed since those reviews were written, or I might have been fortunate to be assigned their "A-Team," but I couldn't be happier with the professionalism and knowledge that Angel and his assistant brought to making this installation as good as it gets.

Super Plumber North is unresponsive

William Sherman and Super Plumber North never respond to emails or phone calls to their business for scheduling installations and for following up on required documentation. Unfortunately they were the only installation company that Sears used for my Hot Water Heater installation. I followed up for 2 months between 2019 - 2020 and again for another 2 weeks in 2021. I highly suggest you use another company if able.