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Supreme Body Training complaints

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460 Greentree Road Building 1
Sewell , NJ 08080 | Get Directions

(856) 956-3980

http://www.supremebodytraining...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Supreme Body Training closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Supreme Body Training

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2/12/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

1/17/2024

I joined the one in vineland its private but i was going a few times a week until i injured my knee tore ligaments n need surgery i don't have insurance so that's not gonna happen. Arthritis started to spread through out body n is very painful at times. I have given Mark Samuels 2 doctor note asking him to cancel the contract bc i can not exercise. He refuses n just freezes it for months then starts to with draw again till i get another note. I think one from a medics professional should be sufficient. I would like for him to cancel contract its been going on 2 years. He argues with me, but he is not the doctor and he don't know my health like my doctors do. He just don't care and only interested in the money. I was in the process of doing paper work through a lawyer for disability. Please help me end this contract with this horrible owner. Resolution Sought Break my contract due to health reasons not able to exercise.

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