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Sweet Restore complaints

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PO Box 80837
Las Vegas, NV 89180 | Get Directions

(877) 200-9802

http://www.https:shopsweetrest...

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Total Amount in Dispute:
$260.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Sweet Restore closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Sweet Restore

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7/16/2026

RESPONSE: Complaint was not answered Amount in Dispute: $260.00 Amount Settled: $0.00

Customer Complaint

3/25/2026

On 3/15/2026 I Purchased a through Facebook advertisement for a bottle of GLYCOGEN SUPPORT @ 39.99. I Received no email confirmation as stated, so no info what so ever on the purchase, no business email, no phone number..absolutely nothing and then checked my credit card and low and behold I was charged 239.94 from TOP5HEALTH??? And another 59.99 on 3/17/2026!! Received order in the mail today 3/18/2026 I received the one bottle I ordered and 5 other items I DID NOT ORDER!! Also the address on the packaging is from a p.o.box in Florence Kentucky but the credit card transaction shows New York NY on both charges, I have started a dispute with the credit card company. Resolution Sought Refund my $260.00 for the products I did not order, and if for some reason I got sucked into a membership/auto thing, CANCEL IT!!

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